Live workouts and litter picks with people across the world. We've collected 303279 pieces so far! Join us!

FAQ

Clean up FAQs

If you are no longer able to make your Planet Patrol session, you can cancel your booking here citing your booking reference, which you can find in your order confirmation email. Any cancellations made within 48 hours of the event will not be refunded.

To be added to the waiting list please send us an email with your name and details of the clean up you would like to attend, with the subject line ‘Waiting list request’.



To organise a litter pick in your local area as a Planet Patrol Community Guardian check out this page for more information. You can find out more about our Community Guardian programme here.

We will be launching an online shop at the end of August where you will be able to buy all your Planet Patrol essentials. To register to be the first to know about our new products, sign up to our newsletter at the bottom of the page.

No experience is needed for our paddleboarding clean ups. All Planet Patrol clean ups are led by qualified instructors who will teach you the basics before you go on the water. Equipment is also provided. Everyone is welcome at our clean ups, whether complete beginners or seasoned paddlers! If you want to learn a bit about paddleboarding before your clean up, check out this video by Planet Patrol Founder, Lizzie Outside.



Yes, everyone who signs up is provided with all the equipment needed for the session (including litter pickers, reusable gloves, bags or buckets) and everything you need for paddleboarding, canoeing, kayaking or yoga depending on the type of clean up. We recommend that you wear active wear that you can move around in and bring some water (in a reusable bottle of course).



Planet Patrol runs paddleboarding, canoeing, kayaking, yoga, parkour, plogging and fitness clean ups as well as on foot litter picks organised and led by our Community Guardians.



To find a Planet Patrol clean up near you, look at our clean up map and events listing here. Also have a look to see if there is Planet Patrol Community Guardian in your region to join your regional Facebook group to keep up to date with activity in your area and join regular litter picks.



All Planet Patrol clean ups are socially distanced and follow current government guidance relating to COVID. We have restricted group sizes so booking is essential. All equipment is cleaned and disinfected between clean up events. Reusable gloves, litter picks and buckets are provided to collect and sort litter so no touching is required. 

You will be required to sign our clean up participant consent form before you clean up, which will be sent to you in an email after booking. If you have a temperature or a new, persistent you must follow all applicable Government guidelines and self-isolate. You must not attend the clean up if you are feeling unwell.

You can read our litter picking health and safety during COVID here.

All of our activity based clean ups (paddleboarding, canoeing, kayaking, yoga, parkour and fitness) are for 16+. Children are welcome to attend to litter pick on land under the supervision of a parent or guardian. Please get in touch if you would like to bring children or if you are under 16 but you do not need to sign up via the website. Please note that during  the coronavirus pandemic we are limited to group sizes of 6 individuals, so we may not be able to take extra people.

We require a £10 deposit to secure your spot on a clean up. If you do not attend or do not cancel your spot within 48 hours for the session you will not be refunded. If you attend the session you can request a refund up to one week after you have attended the clean up by simply contacting us. If you’d prefer to donate your deposit to support Planet Patrol’s mission then you don’t need to do anything – all contributions go directly towards our operations and any donations are hugely appreciated.

We would love to hear your feedback of your experience with Planet Patrol! You can leave us a review on our Facebook page here or rate and review the Planet Patrol app – this helps other people find and download the app so we can increase the amount of data we collect! For any other feedback or questions, drop us an email.

You can donate to Planet Patrol and support our mission here. For fundraising ideas check out our blogs for top tips and inspiration. Planet Patrol operates on a non-profit basis so all donations are hugely appreciated.

If you can’t make the Planet Patrol clean ups listed on our website you can still get involved by downloading our litter tracking app to record litter that see and help us reach our target of 1 million pieces. This is vital evidence to hold polluting brands to account, inform government policies and make real change.

Wear light, breathable clothing. Gym clothing is ideal and trainers or plimsolls with grip. Avoid denim. You may want to bring a change of clothes and shoes as sometimes these get wet. Depending on the weather, bring sunscreen or apply this beforehand. You may want to bring water to stay hydrated. We strive to make all our clean ups single-use plastic free, please consider bringing reusables for any drinks. All equipment for litter picking and the activity are provided. 

See our ideas, inspiration and top tips for fundraising here.

You can find out more about Planet Patrol’s Community Guardian Programme and how to apply here.

If you have signed up to a clean up and paid your deposit but haven’t received a confirmation email from Planet Patrol, please check in your spam / junk folder just in case the email has ended up there. If you still can’t find the email, please contact Planet Patrol’s team here.



If you have your own paddleboard, canoe, kayak or watercraft you can join a clean up without booking a spot on the website, but you must contact us in advance as you will be required to sign the clean up participant consent form prior to the clean up. We also recommend that you purchase your own insurance and waterways licence, which you can do here. Bring your own paddle and buoyancy aid. Please note that due to COVID our group sizes are currently restricted, as per government guidelines, so we are not always able to accommodate extra paddlers. It is therefore essential that you contact us  to see if space is available.



Planet Patrol App FAQs

To share feedback about the Planet Patrol app, either go to the menu bar in the app and click on ‘Feedback’ or share your feedback with us here.



Photos are geo-tagged if you have location enabled in your phone settings for your camera, so we know the exact location that the photograph was taken in (i.e. where you found the litter). If you have the litter in front of you, change the settings on your phone and retake the photo, then upload. If you have already taken the photos and are uploading them later, you can manually add a geotag to your photo with an online tool such as Geoimgr.

Yes! The Planet Patrol app can be used anywhere in the world. Have a look at our ‘Litter Map’ to see where in the world our users are.

Data collected in the Planet Patrol app is analysed alongside researchers at the University of Glasgow and University of Nottingham to uncover trends and patterns. Insights are reported publicly in our annual reports and shared with relevant authorities and Government to inform and influence policy changes and improve waste management practices. In our 2019 litter report we called for an ‘all in’ deposit return scheme, a transparently regulated extended product responsibility system and a ban on plastic bags, following our findings. You can read the report here.



By recording the brands of litter that you collect, we are able to hold the biggest polluting brands to account and ensure they take more responsibility for the product life cycle. All of the top polluting brands recorded in the Planet Patrol app are highlighted in our public annual reports. Planet Patrol works with a number of major retailers and brands to advise on new solutions and strategies – based on insight provided by volunteers using the app – to reduce litter and increase reuse and recycling rates. We want to drive innovation and to solve the problem as quickly as possible.

You can add a photo by clicking on the button on the bottom right corner of the screen that says ‘Record your litter’. You can then either select a photo from your camera roll or take a photo in the app. Once you have taken and selected the photo, then tag the type, brand and amount of litter by tapping on the photo and inputting the details.

To see the litter that you have recorded and uploaded, click on your profile in the menu bar in the app to see a list of your contributions. You can also zoom in and out of the global litter map to find your images. To see your position on the global leaderboard, click on ‘Leaderboard’ in the menu bar.



You don’t need to take a picture of each piece individually, but you do need to ensure that each item of litter is clearly visible in the photo. Once you have selected the photo, tap on the items on the photo to add all the types, brands and amounts that are visible in the image. Don’t take photos of bags or piles of litter where individual items are not visible – this is important as it is photographic evidence to verify the details about the types, brands and amounts you input. An example of a ‘good’ photo is shown below.



If you are experiencing problems, first check that you have the latest version of the app installed. If you have the latest version and are still having problems, please leave a message clearing explaining the problem by clicking on ‘Feedback’ in the menu bar, or here. Also try exiting the app and reopening. 

 

We recommend that you lay out the litter items you have collected on the floor, with all items visible, then take a photo of a few items at a time. An example is shown below. Once you have selected the photo, tap on the items on the photo to add all the types, brands and amounts that are visible in the image.

Yes! This is also very important data – we want to understand exactly what items of litter are polluting the environment so we can manage and prevent pollution in the first place. Many items that you find will be unbranded or fragmented and we still need to know about this. For example, in 2019, 80% of the plastic bags recorded in the app were unbranded, such as the ones handed out for free at local grocery shops. Such shops are not required to charge customers for use of plastic bags, our findings indicate that they should be included in the charge. 

Yes, please do! If you don’t feel comfortable picking up litter or are unable to reach litter you have seen, you can still take a photograph and add details of the types and brands visible. The data you collect is vital evidence that brands and governments cannot ignore. 

We are currently working on a feature for the app that allows you to select the location that the litter was collected in, rather than the location of where you took the photo as we are aware that this might not always be the same location. In the meantime, you can take a photo of the litter before you pick it up, or close to this location, and then upload the photo when you get home. When you take the photo, the location is automatically registered through geo-location.

Yes, you can upload all types of litter. Plastic is not the only material that pollutes the environment and we regularly find metals, glass, ceramic and other materials on Planet Patrol. In fact in 2019, almost the same number of metal drinks cans as plastic bottles were recorded. To see the breakdown of different materials and litter types that our patrollers found in 2019, read our annual litter report here.

To find your position on our global leaderboard, click on ‘Leaderboard’ in the menu bar in the app.

Corporate and Business FAQ

Planet Patrol can organise clean ups for your company and we would love to have you involved. Find out more information and costings here and get in touch with your requirements.

You can get your university society involved as part of Planet Patrol’s Community Guardian Programme: organising litter picks, fundraising and championing and driving forward Planet Patrol’s mission and campaigns in your university.



We will be launching an online shop at the end of August where you will be able to buy all your Planet Patrol essentials. To register to be the first to know about our new products, sign up to our newsletter at the bottom of the page.

See our ideas, inspiration and top tips for fundraising here. Planet Patrol operates on a non-profit basis so all donations are hugely appreciated.

Planet Patrol is a Community Interest Company (CIC), a type of charitable limited company. We exist to protect our planet and wildlife by addressing the pressing threats of litter and single-use materials. We are a community-focused, solution-orientated, non-profit organisation.

Planet Patrol provides talks, Q&As and workshops for companies and we would love to hear from you. Find out more information and costs here and get in touch with your requirements.

Planet Patrol takes partnerships seriously and these are all bespoke. We’re looking for forward-thinking organisations looking to make a difference and advance our mission to clean up the planet. If you’re company or brand would like to be a sponsor of Planet Patrol’s activities, please get in touch and tell us a bit more about your brand. 

The 500 Collective is Planet Patrol’s business membership scheme: a network of like-minded organisations supporting and advancing Planet Patrol’s mission. Find out more about how to join the Collective and member benefits here.

 

All Planet Patrol corporate clean ups are led by experienced qualified instructors and a comprehensive risk assessment is conducted prior to the clean-up. We conduct a 48 hour weather check and start the clean up with a health and safety briefing. We have updated all of our operations and have safety measures in place during the coronavirus pandemic. You can read our litter picking health and safety here.

Yes, all Planet Patrol clean ups are insured and you can see our latest insurance policy here.

There are opportunities to co-brand merchandise with Planet Patrol as part of a wider partnership. You can find out more about our corporate opportunities here and then get in touch with your ideas and requirements.

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