Introduction

Planet Patrol CIC (“Planet Patrol”, “we” or “us”) respects your privacy and is committed to protecting your personal data. This Data Protection Notice will inform you as to how we look after your personal data when you interact with Planet Patrol, including when you visit https://planetpatrol.co/ (“Website”), download our Planet Patrol mobile app (“Planet Patrol App”), sign up for an event, sign up to our newsletter, make a donation, take part in the water quality testing, take part in our surveys such as Water Watch or other citizen science project, make a purchase from our online shop, or enter a competition or that you otherwise provide to us (collectively our “Services”).

This Data Protection Notice applies in addition to any relevant Terms and Conditions that may apply to the Services we are providing and is provided in a layered format so you can click through to the specific areas set out below.

1......... IMPORTANT INFORMATION AND WHO WE ARE

2......... THE DATA WE COLLECT ABOUT YOU

3......... IF YOU FAIL TO PROVIDE PERSONAL DATA

4......... HOW IS YOUR PERSONAL DATA COLLECTED?

5......... HOW WE USE YOUR PERSONAL DATA

6......... DISCLOSURES OF YOUR PERSONAL DATA

7......... INTERNATIONAL TRANSFERS

8......... DATA RETENTION

9......... YOUR LEGAL RIGHTS

10....... CONTACT US

1. IMPORTANT INFORMATION AND WHO WE ARE

1.1 Purpose of this Data Protection Notice

1.1.1 This Data Protection Notice aims to give you information on how we collect and process your personal data through your use of our Services.

1.1.2 Our Services are not intended for children under the age of 16 and we do not knowingly collect data relating to children under the age of 16.

1.1.3 It is important that you read this Data Protection Notice together with any other data protection notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Data Protection Notice supplements other notices and is not intended to override them.

1.2 Controller

1.2.1 Planet Patrol CIC (a private company limited by guarantee without share capital and registered in England and Wales with company number 11417810) is the controller and responsible for your personal data.

1.2.2 You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance using the contact details at the end of this Data Protection Notice.

1.3 Changes to our Data Protection Notice and your duty to inform us of changes

1.3.1 We keep our Data Protection Notice under regular review. We may amend this Data Protection Notice at any time. This version was last updated on 9 February 2024.

1.3.2 It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

1.4 Third-party links

1.4.1 Our Services may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Services, we encourage you to read the data protection notice of every website or app that you visit.

2. THE DATA WE COLLECT ABOUT YOU

2.1 Personal data, or personal information, means any information relating to an identified or identifiable living individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

2.2 We may collect and otherwise process different types of personal data from multiple sources, including: (i) collecting personal data directly from you; (ii) personal data that is automatically generated about you; and (iii) personal data that we receive about you from third parties.

2.3 We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

2.3.1 Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth and likeness.

2.3.2 Contact Data includes billing address, delivery address, home address, email address and telephone numbers (including emergency contact information).

2.3.3 Financial Data includes bank account and payment card details.

2.3.4 Profile Data includes username and password, financial donations made by you, your interests, preferences, feedback, petition and survey responses.

2.3.5 Service Usage Data ncludes information about how you use our Services and responses to questions given as part of projects.

2.3.6 Marketing and Communications Data includes preferences in receiving marketing from us and our third parties and your communication preferences.

2.3.7 Geolocation Data includes location data that is automatically collected via the app or provided by the user .

2.3.8 Demographics Data includes information about your identity, including your gender and ethnicity.

2.3.9 Heath Related Data includes information about your health that may be collected in medical questionnaires, e.g. around medical conditions.

2.3.10 Social Media Data includes your social media profile handles and information obtained from your social media profiles and/or personal/group websites.

2.3.11 Transaction Data includes details about payments to and from you and other details of financial donations that you have made to us.

2.3.12 Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, language settings, mobile device operating system, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.

2.4 We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Service Usage Data to calculate the percentage of users accessing a specific Website feature or collect, use and share your Technical Data (as long as it is in a form that does not personally identify you) to improve products or to offer new services or technologies to you. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Data Protection Notice.

2.5 We do not collect any information about criminal convictions and offences.

3. IF YOU FAIL TO PROVIDE PERSONAL DATA

3.1 Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide our Services). In that case, we may have to cancel a service you have with us (such as a scheduled litter picking event (“Litter Pick”)) but we will notify you if that is the case at the time.

4. HOW IS YOUR PERSONAL DATA COLLECTED?

4.1 We use different methods to collect data from and about you including through:

4.1.1 Direct interactions. You may give us your Identity Data, Contact Data, Financial Data, Profile Data and Marketing and Communications Data by corresponding with us by post, phone, email, filling in forms on our Website, or otherwise. This includes personal data you provide when you:

(a) make a financial donation via our website;

(b) create an account on our app;

(c) subscribe to our newsletter;

(d) request marketing information to be sent to you;

(e) confirm to us that you would like to be contacted by a third party who may be able to provide you with goods and/or services;

(f) sign up an/or take part in an event;

(g) enter a competition, promotion or survey; or

(h) sign a petition that we run; or

(i) give us feedback or contact us.

4.1.2 Automated technologies or interactions. Automated technologies or interactions. As you interact with our Website and the Planet Patrol App we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Notice for further details on the cookies used on the Website.

Third parties or publicly available sources. We may receive personal data about you from third parties as set out below:

(a) Identity Data, Contact Data, Financial Data and Transaction Data from our providers of technical, payment and delivery services.

(b) Technical Data and Social Media Data from providers of our Website analytics services, social media platforms and advertising networks.

(c) Identity Data and Contact Data from publicly available sources such as Companies House and the Electoral Register

5. HOW WE USE YOUR PERSONAL DATA

5.1 The nature of your interaction with us will determine how we process your personal data. For reference, most commonly, we will use your personal data in the following circumstances:

(a) Where you have consented to our use of your personal data. You have the right to withdraw such consent at any time by contacting us by using the contact details at the end of this Data Protection Notice.

(b) Where we need to perform the contract we are about to enter into or have entered into with you.

(c) Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

(d) Where we need to comply with a legal or regulatory obligation.

5.2 We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. We will only use your personal data for the purposes for which it was collected (as identified below), unless we reasonably consider that such data needs to be used for another reason which is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis relied upon.