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Terms and
Conditions

Welcome to planetpatrol.co!

This page sets out the terms and conditions for using our services, which you may access in several ways including but not limited to the World Wide Web via planetpatrol.co, mobile phone and RSS feeds as well as our app (which together we refer to as our “Network”). The Network is operated by or on behalf of Planet Patrol CIC Limited (“we” or “us”), regardless of how you access the Network.

Our terms and conditions have four parts depending on the services you access. Please read the parts that apply to you:

  • terms which apply to all users;
  • terms which apply to those using our mobile app;
  • terms which apply to those using our online shop;
  • terms for those participating in one of our events or programmes.

In the event of inconsistency or conflict between the terms, the following order of precedence will apply: 1) Part 4; 2) Part 3; 3) Part 2; 4) Part 1.

However you access our services, you agree to be bound by these terms and conditions. If you do not agree to the relevant part of these terms and conditions, you must not use our network, participate in our events and programmes, or otherwise use our services (as applicable). You are also responsible for ensuring that all persons who access our site through your internet connection or device are aware the applicable terms, and that they comply with them. If you are under 18 please ensure your parent or guardian reads through these terms and discusses them with you, and accepts them on your behalf – you shall have no rights, and we shall have no obligations, under these terms where they do not do so.

About Us

Planet Patrol is registered in England and Wales under company number 11417810 and have our registered office at 14 Phoenix Park, Telford Way, Coalville, Leicestershire, United Kingdom, LE67 3HB. We are a private company limited by guarantee without share capital.

To contact us, please email at hello@planetpatrol.co.

Using our website www.planetpatrol.co (“site”)? These are the terms for you, the user (“you”).

  1. User location
  2. Changes to these terms
  3. Other applicable terms: Privacy and Cookies
  4. Third party websites
  5. Availability
  6. You must keep your account details safe
  7. No text or data mining, or web scraping
  8. Do not rely on information on this site
  9. User generated content
  10. Viruses
  11. Rules about linking to our site
  12. Intellectual Property Rights
  13. Acceptable Use
  14. Liability
  15. Disclaimers
  16. Termination
  17. We are not responsible for events outside our control
  18. Transferring rights and obligations
  19. No rights for third parties
  20. If a court finds part of these terms and conditions illegal, the rest will continue in force
  21. Even if we delay in enforcing this contract, we can still enforce it later
  22. Applicable law

1               User location

Our site is primarily directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

2               Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time and store a copy for future reference. These terms were most recently updated on 8 June 2022.

3               Other applicable terms: Privacy and Cookies

Under data protection legislation, we are required to provide you with certain information about who we are, how we process your personal data and for what purposes, and your rights in relation to your personal data and how to exercise them. This information is provided in our Privacy Notice. Please also refer to our Cookie Notice which sets out the information about the cookies used by us when you use our site.

4               Third party websites

Our site may contain links to other independent websites or adverts which are not provided by us. Such sites and adverts are not under our control, and we are not responsible for and have not checked and approved their content or their privacy policies.

5               Availability

Our site is made available free of charge. We do not guarantee that the site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

6               You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@planetpatrol.co.

7               No text or data mining, or web scraping

You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site. The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU) 2019/790). This clause shall not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

8               Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

9               User generated content

9.1           Content uploaded by others

9.1.1       This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

9.1.2       If you wish to complain about content uploaded by other users, please contact us on hello@planetpatrol.co

9.2           Content you upload

9.2.1       Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out under clause 13 (Acceptable Use) below. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

9.2.2       Any content you upload to our site will be considered non-confidential. You retain all of your ownership rights in your content, but grant us rights under 12.2 and a limited licence to use, store and copy that content and to distribute and make it available to third parties for such purposes as we reasonably decide. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

9.2.3       We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out below (see clause 13 – Acceptable Use).

10             Viruses

10.1        We do not guarantee that our site will be secure or free from bugs or viruses.

10.2        You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

10.3        You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

11             Rules about linking to our site

If you wish to link to or make any use of content on our site other than that set out above, please contact hello@planetpatrol.co

12             Intellectual Property Rights

12.1        Subject to clause 12.2, Planet Patrol is the exclusive owner, or the licensee, as applicable, of all intellectual property rights throughout the world contained in and otherwise relating to the site and in the material published on it. Those works are protected by copyright and other laws around the world. All rights not expressly granted are reserved by Planet Patrol. Subject to clause 9.2.2, any rights in the site are licensed (not sold) to you.

12.2        When you upload or post content to our site, you grant us the following rights to use that content:

12.2.1    a worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the site and across different media including to promote the site or the service forever;

12.2.2    a worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content for their purposes forever.

13             Acceptable Use

13.1        You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others to content posted on our site.

13.2        You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

13.3        Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged (except where the content is user-generated).

13.4        You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

13.5        If you print off, copy, download, share or repost any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

13.6        You must not use the site to do any of the following things:

13.6.1    send or upload anything that is (or might be considered to be) defamatory, offensive, obscene or discriminatory;

13.6.2    infringe our or anyone else’s intellectual property rights (for example, by using or uploading someone else’s content);

13.6.3    try to gain unauthorised access to computers, data, systems, accounts or networks; or

13.6.4    deliberately disrupt the operation of anyone’s website, app, server or business.

13.7        You must:

13.7.1    only use the site for personal purposes (unless you have the prior written consent of Planet Patrol) and must not commercially exploit Planet Patrol’s offerings, content or activities;

13.7.2    not rent, lease, sub-license, loan, provide, or otherwise make available, the site in any form, in whole or in part to any person without prior written consent from us;

13.7.3    not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the site nor attempt to do any such things, save to the extent a right to do so is expressly provided by applicable law;

13.7.4    comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the site;

13.7.5    not use the site in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

13.7.6    not collect or harvest any information or data from our systems or attempt to decipher any transmissions to or from our servers;

13.7.7    not use the site in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, onto the site, or any operating system.

14             Liability

14.1        All users (business and consumer)

14.1.1    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

14.1.2    Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products to you via our website, which will be set out in our Terms of Sale [INSERT LINK].

14.2        Consumer users

14.2.1    Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

14.2.2    If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

14.3        Business users

14.3.1    We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

14.3.2    We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(a)            use of, or inability to use, our site; or

(b)            use of or reliance on any content displayed on our site.

14.3.3    In particular, we will not be liable for:

(a)            loss of profits, sales, business, or revenue;

(b)            loss of, or corruption to, data;

(c)             business interruption;

(d)            loss of anticipated savings;

(e)            loss of business opportunity, goodwill or reputation; or

(f)             any indirect or consequential loss or damage.

15             Disclaimers

15.1        Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the site may be read or intercepted by others.

15.2        We may from time to time allow companies to advertise goods and services on our site. While we will not knowingly run an advert that is untrue, or which relates to goods or services contrary to our objects, the appearance of an advert does not mean that we endorse the advertiser’s goods or services. We are not responsible for the accuracy of any advertising material or for any advertised product or service.

16             Termination

We have the right to terminate your access to any or all of the site at any time, without notice, for any reason, including without limitation, breach of these terms and conditions. We may also at any time, at our sole discretion, discontinue the site or any part thereof without prior notice and you agree that we will not be liable to you or any third party for any termination of your access to the site.

17             We are not responsible for events outside our control

17.1        We are not responsible for events outside our control.

17.2        If our provision of the site or related support is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

18             Transferring rights and obligations

18.1        We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

18.2        You may only transfer your rights or your obligations under these terms and conditions to another person if we agree in writing.

19             No rights for third parties

These terms and conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, unless otherwise expressly set out.

20             If a court finds part of these terms and conditions illegal, the rest will continue in force

Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

21             Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

22             Applicable law

Please note that these terms and conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

  1. General
  2. This agreement
  3. Support and contact
  4. Privacy and your personal information
  5. Collecting technical information
  6. Location data
  7. Augmented reality and using the app
  8. Acceptable use
  9. Intellectual property rights
  10. Updates to the app
  11. Changes to this agreement
  12. External services and third parties
  13. Our responsibility to you
  14. Failures of networks or hardware
  15. Limitations to the app
  16. Ending this agreement
  17. For Apple users: Prohibited territories and persons
  18. Third parties
  19. Transferring this agreement
  20. Governing law and jurisdiction
  21. Other

1               General

1.1           We are Planet Patrol CIC and we have our registered address at 14 Phoenix Park, Telford Way, Coalville, Leicestershire, United Kingdom, LE67 3HB and are registered under company number 11417810. We are the creators of the mobile application titled Planet Patrol (the ‘app’).

1.2           There are currently three ways to access the app – Apple’s App Store, Google’s Google Play and in certain circumstances we may send you a hyperlink to the app.

1.3           By downloading/accessing the app, the user (“you”) are agreeing to the terms of this agreement which are legally binding. Please read these terms carefully, together with our privacy notice (https://planetpatrol.co/privacy-policy/) before you download and use the app. Only download the app if you have read the rules and agree to them. If you do not agree to these terms, we will not allow you to use the app and you should not download it.

1.4           To use the app you must be 18 years old or over, or, if you are under 18 years old, your parent or guardian must have discussed these terms with you, and read and accepted these terms on your behalf. You shall have no rights, and we shall have no obligations, under these terms in the case of non-compliance with this clause 1.4.

1.5           In this agreement, references to the ‘Store’ means the store by which you downloaded the app (in the case of Google users, Google Play and in the case of Apple users Apple’s App Store).

1.6           The rules contained in the Apple Media Services Terms and Conditions (for Apple Users) (https://www.apple.com/uk/legal/internet-services/itunes/uk/terms.html) and Google’s terms of services (and other applicable terms) (for Google users) (https://play.google.com/about/play-terms/index.html)  are collectively referred to here as the ‘Store rules’. In the event of any discrepancy between these terms and the Store rules, the Store rules will take priority.

2               This agreement

2.1           This agreement is made between you and us. Apple or Google (as applicable) is not a party to this agreement and has no responsibility for the app or its content or liability under it.

2.2           For Apple users, we allow you to download the app onto any Apple-branded product.

2.3           We allow you to use the app, provided you follow all of the rules described in these terms and Store rules.

2.4           The licence for you to use the app:

2.4.1       is only for you personally (save for family sharing for Apple users and for Google users anyone else that Google lets you share the app with) and for devices that you own or control and it cannot be transferred to anyone else;

2.4.2       is not for business use;

2.4.3       starts when you download the app; and

2.4.4       covers content, materials, or services accessible from, or bought in, the app including all of our support resources. It also covers updates to the app unless they come with separate terms, in which case we will give you an opportunity to review and accept the new terms.

2.5           Devices and sharing with others

2.5.1       If you download the app onto any device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

2.5.2       The app can be accessed, used and downloaded by other accounts that are associated with you through family sharing (or for Apple users, volume purchasing) in accordance with the Store rules.

2.5.3       You must comply with the Store rules as well as this agreement but, if there is any conflict between them, you should follow the Store rules rather than the equivalent terms here.

2.5.4       You do not own the app or any of its contents but you may use it on devices that you own or control as permitted by this agreement and by the Store rules.

2.5.5       If you sell or give away the device on which you have downloaded the app, you must first remove the app from the device.

2.6           You are not allowed to:

2.6.1       modify the app’s code in any way, including inserting new code, either directly or through the use of another app or piece of software;

2.6.2       deliberately attempt to avoid or manipulate any security features included in the app; or

2.6.3       pretend that the app is your own or make it available for others to download or use (including by way of copying the code of the app and creating an independent version).

3               Support and contact

3.1           We are responsible for customer service in relation to the app and can help you if you are having any issues. The best way to provide feedback is via the notification facility in the app.

3.2           You acknowledge that Google or Apple (as applicable) has no obligation to provide any support or maintenance services in relation to the app, although if the app is faulty: (i) for Apple users, you may be able to claim a refund if you paid for the app from them pursuant to clause 13.5; and (ii) for Google users, if you paid for the app refunds may be available to you either from Google (see Google’s refund policies for more information) or from us (see clause 13).

3.3           If you need to get in touch with us, please email us at hello@planetpatrol.co.

4               Privacy and your personal information

4.1           Protecting your personal information is important to us. Our Privacy Notice (https://planetpatrol.co/privacy-policy/) explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to it and how to contact us and supervisory authorities if you have a query or complaint. By using the app, you acknowledge such processing and you agree that all data provided by you is accurate.

4.2           Please also refer to our Cookie Notice (https://planetpatrol.co/cookies-policy/) for information about the cookies and web beacons used by us.

4.3           Please be aware that internet transmissions are never completely private or secure and that any message or information you send using the App may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

5               Collecting technical information

We may collect and use technical data that might include, for example, the specifications of your device and its software in order to help us provide software updates, product support, and other services related to the app. We may also use this information, as long as it is in a form that does not personally identify you, to improve products or to offer new services or technologies to you.

6               Location data

6.1           The app may make use of functionality on your device that can pinpoint your location. We do this in order to map where you have found litter to enable us to track particular litter hotspots and map where you have collected water quality test results. You can change your choices at any time in the app settings, and you can also turn the location services off at any time. The app will still function if location services are off, but its functionality may be reduced.

6.2           If you use location data functionality, you consent to us, our affiliates’ and licensees’ transmission, collection, retention, maintenance, processing and use of your location data and use of your location data and queries to provide and improve location-based events and programmes. For further details on how we use your location data, please refer to our Privacy Notice (https://planetpatrol.co/privacy-policy/).

7               Augmented reality and using the app

7.1           This app may use the camera and other sensors on your device to impose digital effects on the real-life view that you see on your screen.

7.2           You are responsible for your own safety, and the safety of others around you, while using augmented reality. Always check that the area around you is free from hazards and that your use of the app will not cause danger or disruption to other people.

7.3           You agree not to use the app on private property if you do not have the property-owner’s permission.

7.4           You agree not to cause any damage to property of any kind.

7.5           You agree to always exercise the utmost caution when using the app, being aware of your surroundings and not using the app in dangerous circumstances.

8               Acceptable use

8.1           You must not use the app to do any of the following things:

8.1.1       break the law or encourage any unlawful activity;

8.1.2       send or upload anything that is (or might be considered to be) defamatory, offensive, obscene or discriminatory;

8.1.3       infringe our or anyone else’s intellectual property rights (for example, by using or uploading someone else’s content);

8.1.4       transmit any harmful software code such as viruses;

8.1.5       try to gain unauthorised access to computers, data, systems, accounts or networks; or

8.1.6       deliberately disrupt the operation of anyone’s website, app, server or business.

8.2           You must:

8.2.1       only use the app for personal purposes only;

8.2.2       not rent, lease, sub-license, loan, provide, or otherwise make available, the app in any form, in whole or in part to any person without prior written consent from us;

8.2.3       not copy the app, except as part of the normal use of the app or where it is necessary for the purpose of back-up or operational security;

8.2.4       not translate, merge, adapt, vary, alter or modify, the whole or any part of the app, nor permit the app or any part of it to be combined with, or become incorporated in, any other programs, except as necessary to use the app on devices as permitted in these terms;

8.2.5       not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the app nor attempt to do any such things, save to the extent a right to do so is expressly provided by applicable law;

8.2.6       comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the app;

8.2.7       not infringe our intellectual property rights or those of any third party in relation to your use of the app (to the extent that such use is not licensed by these terms);

8.2.8       not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the app;

8.2.9       not use the app in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

8.2.10    not collect or harvest any information or data from our systems or attempt to decipher any transmissions to or from our servers;

8.2.11    not use the app in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the app, or any operating system.

9               Intellectual property rights

9.1           All intellectual property rights in the app, throughout the world belong to us (or our licensors) and the rights in the app are licensed (not sold) to you. Subject to clause 9.2, you have no intellectual property rights in, or to, the app other than the right to use it in accordance with these terms.

9.2           In order to enable us to provide our app and organise events and programmes, you hereby grant us a non-exclusive, transferable, sub-licensable, royalty-free, perpetual, irrevocable, worldwide licence to use, copy, adapt, publicly display and create derivative works of any statistical pollution data and images that you upload to the app.

9.3           For Apple users only, if any third party claims that the app or your possession and use of the app infringes their intellectual property rights, we (and not Apple) will be responsible for investigating the claim and, where appropriate, for defending, settling and/or discharging it.

10             Updates to the app

10.1        We may update the app from time to time for reasons that include fixing bugs or enhancing functionality. We might also change or remove functionality but if we do that we will ensure that the app still meets the description of it that was provided to you at the time you downloaded the app.

10.2        Updates will either download automatically or you may need to trigger them yourself, depending on your device and its settings.

10.3        We strongly suggest that you download all updates as soon as they become available. Depending on the nature of the update, the app may not work properly (or at all), or you may be exposed to security vulnerabilities, if you do not keep the app updated to the latest version that we make available.

11             Changes to this agreement

11.1        We may need to revise this agreement from time to time to reflect changes in the app’s functionality, to deal with a security threat or if there is a change in the law or guidance.

11.2        You will be asked to agree to any material changes in advance by an in-app notification, usually when you download an update. If you do not accept the changes, you will not be able to use the app and, Google users can apply to Planet Patrol for a refund (if you paid for the app).

12             External services and third parties

12.1        The app may enable you to access services, adverts and websites that we do not own or operate (referred to below as ‘external services’). We are not responsible for examining or evaluating the content or accuracy of these external services, and have not checked and approved their content or privacy policies. Before using them, make sure you have read and agreed to the terms on which they are being offered to you including the way in which they may use your personal data.

12.2        You must not use external services in any way that:

12.2.1    is inconsistent with these terms or with the terms of the external service; or

12.2.2    infringes our intellectual property rights, or the intellectual property rights of any third party.

12.3        From time to time, we may change or remove the external services that are made available through the app.

13             Our responsibility to you

13.1        If we breach this contract or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time this contract was made, either it was clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).

13.2        We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any type of business loss or damage (including business interruption or business opportunity) as you may not to use the app for any commercial or business purposes. This includes damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

13.3        If the app damages your device or any software installed on it as a result of our failure to use reasonable care and skill, please let us know. If we can, we will repair the damage. If that is not possible, we will compensate you. We may ask you for information (including photographs) about what has happened so that we can understand the nature of the problem.

13.4        Nothing in these terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.

For Apple users

13.5        If the app fails to meet the standards required by law (including that the app is of satisfactory quality, fit for purpose and as described), please contact Apple who will provide you with a full refund of the price you paid for the app (if any). Subject to clauses 13.1 to 13.4, any other claims, losses, liabilities, damages, costs or expenses will be our sole responsibility.

13.6        Apple has no other responsibility or obligation in relation to the app beyond providing a refund in the circumstances described in clause 13.5.

14             Failures of networks or hardware

14.1        The app relies on a number of things working properly to enable you to enjoy all of its features. Many of these, such as your internet connection, your device and the Store, are entirely outside of our control. Although we will do everything we reasonably can to resolve issues, we are not responsible to you if you are unable to use all or any part of the app due to a poor internet connection, faulty components in your device (such as a faulty camera), Store failure or anything else that it would not be reasonable to expect us to control.

14.2        We recommend that you back up any content and data used in connection with the app, to protect yourself in case of problems with the app.

15             Limitations to the app

15.1        The app is a tool for users to log environmental data and provides associated information. It does not offer advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the app.

15.2        Although we make reasonable efforts to update the information provided by the app, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.

15.3        The app has not been developed to meet your individual requirements. Please check that the facilities and functions of the app meet your requirements.

16             Ending this agreement

16.1        We can end this agreement at any time if you do not comply with any part of it. We will give you a reasonable amount of notice before the agreement ends but if what you have done is serious then we may end this agreement immediately and without advance notice to you. ‘Serious’ means that you are causing harm (or attempting to cause harm) to other users, interfering with the operation of the app or doing anything else that we think presents a big enough risk to justify us ending the agreement quickly.

16.2        The consequences of the agreement ending are as follows:

16.2.1    you are no longer allowed to use the app and we may remotely limit your access to it;

16.2.2    you must delete it (and all copies) from any devices that it has been installed on and confirm to us in writing that you have done this;

16.2.3    we may delete or suspend access to any accounts that you hold with us; and

16.2.4    you are not entitled to a refund of any price paid for the app.

17             For Apple users: Prohibited territories and persons

17.1        You represent and warrant that you are not:

17.1.1    located in a country that is subject to a US Government embargo, or that has been designated by the US Government as a ‘terrorist supporting’ country;

17.1.2    on any US Government list of prohibited or restricted parties; and/or

17.1.3    on the United Kingdom Sanctions List under regulations under the Sanctions and Anti-Money Laundering Act 2018.

17.2        If any of the situations in clause 17.1 apply to you, you are not permitted to download or use the app.

18             Third parties

18.1        For Apple users:

18.1.1    Apple and Apple’s subsidiary companies are third party beneficiaries of this agreement. This means that if you breach any of its terms, Apple has the right to enforce it and to take action against you directly, with or without our involvement.

18.1.2    Other than Apple and Apple’s subsidiaries, no one other than us or you has any right to enforce any term of this agreement.

18.2        For Google users, no one other than us or you has any right to enforce any term of this agreement.

19             Transferring this agreement

19.1        We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that you are not adversely affected as a result.

19.2        You are not allowed to transfer your rights under these terms to anyone without our prior written consent.

20             Governing law and jurisdiction

20.1        The laws of England and Wales apply to these terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of the country in which you live.

20.2        Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales, or in the courts of another part of the UK in which you live.

21             Other

21.1        Each of the clauses in this agreement operates separately. If a court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

21.2        Even if we delay in enforcing these terms, we can still enforce the relevant later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaching these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

For clothing and tote bags, please see Teemill’s terms at their website on: www.planet-patrol.teemill.com which will apply to those products. We are not responsible for their products and services.

Heading to one of our events or participating in one of our initiatives or programmes? Please read this Part 4.

By submitting a registration to an event, an initiative or a programme (“Event”), the submitter of that registration (“you”), agree to be bound by these terms in Part 4 and that you have read and agreed to the Privacy Notice (https://planetpatrol.co/privacy-policy/). If you do not agree to be bound by these terms, we will not be able to accept your registration.

  1. Registration
  2. Fees
  3. Cancellation
  4. Substitution
  5. Changes to the Event and Force Majeure
  6. Participant conduct
  7. Ejection from the Event
  8. Liability
  9. Changes to these terms
  10. Third parties
  11. Other

1               Planet Patrol and registration

1.1           We are Planet Patrol CIC and we have our registered address at 14 Phoenix Park, Telford Way, Coalville, Leicestershire, United Kingdom, LE67 3HB and are registered under company number 11417810.

1.2           Your registration is an offer to us to attend an Event which is subject to our acceptance in writing. A binding contract will be formed when written confirmation of acceptance is sent to you using the contact details you provided at the time of registration. We reserve the right in our sole discretion to refuse to accept your registration.

1.3           One situation where we may reject your registration is if you are under 18 years old and your parent or guardian has not signed our consent form on your behalf.

2               Fees

2.1           You will pay any fees specified by us for the Event, including any deposits to secure your space at the Event.

2.2           If payment is not received before the Event in full, we may refuse your participation.

2.3           If you do not attend the Event or fail to cancel your registration in accordance with clause 3 below, your deposit is non-refundable.

2.4           We reserve the right to change the prices at any time, but changes will not affect registrations which we have already confirmed. Unless otherwise stated, prices for each Event are exclusive of value added tax.

3               Cancellation

You may cancel your registration at any time prior to the Event by going to your confirmation email or reminder email and clicking on/following the link to the “Cancel” button You acknowledge that, to the extent permitted by applicable law, any refund we give you is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded to the maximum extent possible. If you cancel less than 48 hours before the Event, you may not be entitled to a full refund and we reserve our rights to retain an administration charge.

4               Substitution

Your registration is personal to you alone and may not be transferred to another person. You may not register on behalf of another person or commercially exploit the Event in any way.

5               Changes to the Event and Force Majeure

5.1           For the purposes of this agreement, “Force Majeure Event” means any event arising that is beyond the reasonable control of Planet Patrol, including without limitation participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, epidemic, pandemic, military action, fire, flood, disaster, inclement weather, civil riot, acts of terrorism or war.

5.2           Cancellations: Planet Patrol is under no obligation to hold the Event and may cancel the Event for any reason.

5.3           Changes to an Event: Planet Patrol may (at its sole discretion) change the format, participants, content, venue location and programme or any other aspect of the Event at any time for any reason, whether or not due to a Force Majeure Event, in each case without liability (including without limitation travel and accommodation costs).

5.4           Changes to an Event other than due to Force Majeure: Where Planet Patrol changes the date or cancels the Event for any reason except due to a Force Majeure Event, Planet Patrol shall offer you the option of attending any rearranged Event that Planet Patrol chooses to organise (acting in its sole discretion). If you promptly notify Planet Patrol in writing before the date of the Event that you do not wish to attend the rearranged Event or if Planet Patrol elects not to rearrange the Event then you will (as your sole remedy) be entitled to receive a refund in respect of your fees received by Planet Patrol.

5.5           Changes to an Event due to Force Majeure: Where a Force Majeure Event has or may have (in Planet Patrol’s sole discretion) an adverse impact on: (i) the ability of Planet Patrol to hold the Event at the planned venue or on the planned date; or (ii) the Event generally, then Planet Patrol shall be entitled but not obliged (in its sole discretion) to either: (a) provide alternative facilities or venue for the Event; and/or (b) reschedule the Event. Any of your fees received by Planet Patrol shall be applied to any rearranged or rescheduled Event held pursuant to this clause 5 and you shall not be entitled to object to such rearranged or rescheduled Event or have any right to claim any compensation in respect thereof. If Planet Patrol is unable or elects not to rearrange or reschedule the Event, then you will (as your sole remedy) be entitled to receive a refund in respect of your fees received by Planet Patrol. These terms and conditions shall apply in respect of any rearranged or rescheduled Event organised by Planet Patrol pursuant to this clause 5.5 and clause 5.4.

6               Participant conduct

6.1           You agree to comply with all reasonable instructions issued by Planet Patrol or the leaders of the relevant Event.

6.2           You agree to not engage in any criminal, dangerous or potentially dangerous activity.

6.3           You agree not to put any other participants in danger.

6.4           You agree that you will be at the time of the Event, sufficiently fit and healthy to participate in the event unaided. If you are in any doubt, you should seek medical advice before attending.  You must not attend the session if you are unwell.

6.5           You will not pick-up any hazardous waste, needles, glass or other dangerous object. You will follow advice in the safety briefing as to types of litter to collect.

6.6           You irrevocably grant an unlimited right to Planet Patrol and its associates to take photographs and/or videos of your participation whilst participating in the Event and you agree that Planet Patrol may use your name, such photographs and/or videos (“Your Details”) of you for the purpose of promoting, report on and advertising the business and activities of Planet Patrol throughout the world in perpetuity. In granting such permission, you acknowledge that Planet Patrol is not required to make use of Your Details and you will not be entitled to any payment or benefits as a result of use of Your Details by Planet Patrol. You also hereby waive in perpetuity any moral rights you have in Your Details under the Copyright, Designs and Patents Act 1988 or any similar act or provision in any other jurisdiction and undertake not to apply to enjoin or restrain the use of Your Details in any advertising or promotion by Planet Patrol under this clause.[2]

6.7           You agree not to represent a security risk to yourself or others, be a nuisance or annoyance to the running of the Event, damage or harm the environment, or be under the influence of alcohol or non-prescription drugs or otherwise intoxicated.

6.8           You must arrive on time to the Event.

6.9           You agree that Planet Patrol may administer first aid or arrange transport to the hospital for treatment if necessary. You also agree to treatment in the event of an emergency administered by a medical professional.

7               Ejection from the Event

Planet Patrol may (at its sole discretion) refuse admission to, or eject from the Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions.

8               Liability

8.1           You understand that there are dangers involved with participating in the Event such as currents, tides, wake from boats, drowning, Weil’s disease, sunburn, hypothermia, injury, dehydration and actions of other participants. Subject to clause 8.2, you assume, and release and discharge Planet Patrol (and all other persons and entities connected with the Event, including but not limited to Planet Patrol’s partners, sponsors, agents, associates and staff) from, any and all risks associated with your participation in the Event including damage or loss to property, personal injury, illness or death, which you and/or any of your successors, executors, administrators, agents or assigns may now have or which may accrue as a result of your participation in the Event.

8.2           We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

8.3           Please note that we primarily provide our Events for domestic and private use; in some exceptional cases we organise Events for business and corporate organisations. You agree not to attend our Events to, and you shall not, commercially exploit our offerings, content or activities, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

8.4           If we breach this contract or are negligent, subject to clause 8.1 we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time this contract was made, either it was clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).

8.5           Subject to clause 8.2, we are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any type of business loss or damage (including business interruption or business opportunity). This includes damage that you could have avoided by following our or our partners’ advice, loss of profit, loss of reputation, loss of anticipated savings, pledges made on your behalf or by you to charity, consequential or indirect loss.

8.6           To the extent legally permissible, we are also not liable for the actions or omissions of our partners.

9               Changes to these terms

We may need to change these terms to reflect changes in law or best practice or to deal with additional features which we introduce. Please check these terms when you register for an Event to ensure you understand the terms that apply at that time and store a copy for future reference. These terms were most recently updated on 8 June 2022.

10             Third parties

These terms and conditions do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement, unless otherwise expressly set out.

11             Other

11.1        Transferring rights and obligations

11.1.1    We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

11.1.2    You may only transfer your rights or your obligations under these terms and conditions to another person if we agree in writing.

11.2        Governing law and jurisdiction: These terms and conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

11.3        Severability: Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

11.4        Entire agreement: These terms and conditions, and any documents referred to them, constitute the entire understanding and agreement between you and us in relation to the subject matter of these terms and conditions.

11.5        Delays in enforcing this contract: Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

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